Customer & Employee Engagement
Our Expertise: from Vision to Strategy - to a powerful Operational Masterplan - to Agile Implementation - to Learning and Adaptation.
Capptoo's goal is for you to become more creative and to innovate in order to digitize your analogue processes. We enable you to utilize all meaningful digital channels to create leads and improve the proposal to deal ratios
Goals
Verify your existing go-to-market strategy and identify short-comings
Evaluate those opportunities for their chances and potential
Conduct powerful Ideation Workshops to innovate new concepts
Define ways to measure its success quickly; develop a clickable prototype
Become creative - think beyond the box - identify new opportunities
Always crosscheck with your customers (continuous feedback loop)
Deliverables
Innovative strategy to generate more sales while strengthening the bond with your workforce.
Analysis of current vision, strategy, execution (marketing)
Design Thinking/Ideation Workshop - identify blue oceans.
Employee / Customer Experience Maps to innovate and boost loyalty.
Status of existing expertise vs the leading firm(s)
Evaluation of the various (digital) strategies
Concept to test, inspect and adapt - Scrum-based
Go-to-market gap-report vs competition and domain innovators
Definition and design of test cases (i.e. prototypes)
Deep dive in digital user experience, creative web technologies and up-to-date strategies in web and beyond - see our blog ‣
Check yourself
How innovative is your company (healthcheck)
91 companies in Switzerland already completed our health checks
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“Unfortunately, many companies are blinded by their past success and don’t innovate. That is why more than 88% of all S&P 500 firms vanished during the last 6 decades. To succeed sustainably, agility, effective and constant innovation has to become your DNA.”
Christian Fillinger — our Expert & CEO — is looking forward to discuss your opportunities