Customer & Employee Engagement
Feedback Management / Surveys
Receive valuable answers and drive new leads! Build up your customer and employee life cycle and be always informed in real-time about actions you need to take.
With Screver, you set up your survey in a breath! Select from predefined questions and create your impulse survey, live poll, quiz or life cycle within one platform! In your Corporate Design! Analyze all feedback to the level of detail you need and stay on the top of the information flow.
Goals
Strengthen your customer relationship
Improve your Employees Engagement
Get more leads and improve your sales team power
Real-time feedback implemented in one management dashboard
Access to one platform for all your survey needed
Deliverables
Reach customer and employee happiness with your Feedback Management Platform Screver
Export functionality for management presentations and print outs
Get insights and understand your employees with life cycle surveys
One platform for impulse surveys, live polls and quizzes
Real-time data analysis
Build up your customer life cycle
Analyze and realize the necessary call to actions
Set up a feedback strategy
Configure the right survey rhythm
Improve your business
Question library for asking the right questions
How to ask the right questions and understand which survey type is the right one for your purpose - best practices, proven solutions and platform - see our blog ‣
Check yourself
Are you driving employee surveys regularly in your company?
- No at all
- To some degree
- Rather yes
- Yes
39 companies in Switzerland already completed our health checks
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“Using the Customer Experience Survey from Screver changed the way we communicate with our guests. Now we can get real-time feedback while on the tracks - helping us to react to our customers on the fly. Screver offers a ten language instant translation - the perfect solution for our international guests!”
Jürg Sutter
,Product Manager at Glacier Express
“For 3 years I am now working in a close partnership with Capptoo to support their cutting-edge Customer Experience Platform Screver. I have hardly ever seen a management team that is so driven and committed to provide high quality services to clients and perfectionism to their software stack”
Jan Keller
,Program Manager, Google
“Using the Customer Experience Survey from Screver changed the way we communicate with our guests. Now we can get real-time feedback while on the tracks - helping us to react to our customers on the fly. Screver offers a ten language instant translation - the perfect solution for our international guests!”
Jürg Sutter
,Product Manager at Glacier Express
“There is a shift away from lengthy surveys ‘with non-actions’ to asking for feedback more frequently. But in a clever way. Ask smart, let your audience know that their feedback is valuable, share the results, and what you are planning to do with it. Later, share what you actually have changed. This way, your survey participants will happily support you again!”
Christian Fillinger — our Expert & CEO — is looking forward to discuss your opportunities
