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Customer & Employee
Engagement Advisory

First class advisory on optimizing customer and employee engagement processes

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Screver®
Experience Cloud

The leading Feedback Management Platform to engage with customers and employees. For actionable insights in real-time.

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Customer & Employee Engagement

Feedback Management / Surveys

Receive valuable answers and drive new leads! Build up your customer and employee life cycle and be always informed in real-time about actions you need to take.

With Screver, you set up your survey in a breath! Select from predefined questions and create your impulse survey, live poll, quiz or life cycle within one platform! In your Corporate Design! Analyze all feedback to the level of detail you need and stay on the top of the information flow.

Goals

  • Strengthen your customer relationship

  • Improve your Employees Engagement

  • Get more leads and improve your sales team power

  • Real-time feedback implemented in one management dashboard

  • Access to one platform for all your survey needed

Deliverables

Reach customer and employee happiness with your Feedback Management Platform Screver

  • Export functionality for management presentations and print outs

  • Get insights and understand your employees with life cycle surveys

  • One platform for impulse surveys, live polls and quizzes

  • Real-time data analysis

  • Build up your customer life cycle

Analyze and realize the necessary call to actions

  • Set up a feedback strategy

  • Configure the right survey rhythm

  • Improve your business

  • Question library for asking the right questions

Deep dive in digital user experience, creative web technologies and up-to-date strategies in web and beyond - see our blog

Check yourself

39 companies in Switzerland already completed our health checks

“Using the Customer Experience Survey from Screver changed the way we communicate with our guests. Now we can get real-time feedback while on the tracks - helping us to react to our customers on the fly. Screver offers a ten language instant translation - the perfect solution for our international guests!”

Jürg Sutter

,

Product Manager, Glacier Express

10 Top-notch experts

“Their mix of creative force and technical know-how makes the difference. Thanks to this combination, and due to their ability to scale (additional expats) immediately if required, Capptoo works not only fast but is also always spot on in the approaches”

Thorsten Dekker

Thorsten Dekker

,

Product Owner Optus

10 Outstanding

“For 3 years I am now working in a close partnership with Capptoo to support their cutting-edge Customer Experience Platform Screver. I have hardly ever seen a management team that is so driven and committed to provide high quality services to clients and perfectionism to their software stack.”

Jan Keller

Jan Keller

,

Program Manager, Google

9 Very recommend

“Capptoo supports us with Ideation and Strategic Workshops to identify new ways to market our products; and support us through Agile Coaching to transform our business.”

Michal Myszkowski

Michal Myszkowski

,

Data & Digital Lead, Big Pharma

9 Reliable partner

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“There is a shift away from lengthy surveys ‘with non-actions’ to asking for feedback more frequently. But in a clever way. Ask smart, let your audience know that their feedback is valuable, share the results, and what you are planning to do with it. Later, share what you actually have changed. This way, your survey participants will happily support you again!”

Christian Fillinger — our Expert & CEO — is looking forward to discuss your opportunities

Christian Fillinger, Expert & CEO