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Customer & Employee
Engagement Advisory

First class advisory on optimizing customer and employee engagement processes

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Experience Cloud

The leading Feedback Management Platform to engage with customers and employees. For actionable insights in real-time.

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Customer & Employee Engagement Advisory

Streamline processes within your organization to optimize customer & employee engagement

We are customer and employee engagement experts to the core, applying more than 100 years of combined expertise, offering the unique bundle of creative energy and classic process management - reshaping the way your business runs.

“I am working with Capptoo to elevate Screver to a performant E-voting platform for Swiss referendums. We research blockchain technology as security for the system. We gather evidence by interviewing Swiss companies on their shareholder voting methods and readiness to go digital on this subject.”

Markus Rach

Markus Rach


Book Author; Lecturer Marketing / Digitalization, University of Applied Sciences Northwestern Switzerland

10 A top-notch experts

“During several workshops all our 8 business units created individual Customer Experience Maps that became the single most important focal point for internal meetings around customer engagement. We progressed from originally 6 touchpoints to > 30 in two years.”

Tracy Harries


Project Lead, Optus

10 A top-notch experts

“Their mix of creative force and technical know-how makes the difference. Thanks to this combination, and due to their ability to scale (additional expats) immediately if required, Capptoo works not only fast but is also always spot on in the approaches”

Thorsten Dekker


Product Owner Optus

10 Outstanding

For 3 years I am now working in a close partnership with Capptoo to support their cutting-edge Customer Experience Platform Screver. I have hardly ever seen a management team that is so driven and committed to provide high quality services to clients and perfectionism to their software stack

Jan Keller


Program Manager, Google

9 Very recommend

Capptoo supports us with ideation and strategic workshops to identify new ways to market our products; and support us through agile coaching to transform our business.

Michal Myszkowski


Digital Transformation, MSD

9 Reliable partner


Capptoo Experts

christian fillinger

I am very proud that we have some of the best and loyal developers; and a world-class innovation and creative team – that is constantly ahead of all trends, thinks outside the box, and delivers over and above all customer expectations - try us!

Christian Fillinger — our expert & CEO — is looking forward to discuss the opportunities