Customer & Employee Engagement Advisory

“Their mix of creative force and technical know-how makes the difference. Thanks to this combination, and due to their ability to scale (additional expats) immediately if required, Capptoo works not only fast but is also always spot on in the approaches”

“For 3 years I am now working in a close partnership with Capptoo to support their cutting-edge Customer Experience Platform Screver. I have hardly ever seen a management team that is so driven and committed to provide high quality services to clients and perfectionism to their software stack”

“Capptoo supports us with ideation and strategic workshops to identify new ways to market our products; and support us through agile coaching to transform our business.”

“During several workshops all our 8 business units created individual Customer Experience Maps that became the single most important focal point for internal meetings around customer engagement. We progressed from originally 6 touchpoints to > 30 in two years.”

“Die Zusammenarbeit mit der Capptoo AG im Rahmen von Omni-Commerce, eCommerce und Digitalisierungsprojekten war stets zielführend, analytisch getrieben, fachlich fundiert und darüber hinaus sympathisch. Es gibt viele Berater, aber leider nur wenige, die selbst Tools und Methoden aus Kundensicht kennen und einsetzen verstehen. Hierzu zähle ich die Capptoo AG und freue mich in diesem Sinne auf weitere gemeinsame und höchst anspruchsvolle Projekte.”